Refunds & Returns
Thank you for shopping with Goodsykart. We want you to be satisfied with your purchase. This Refunds & Returns Policy explains how returns and refunds are handled.
1. Return Period
- We offer a 15-day return policy, which means you have 15 days from the date of delivery to request a return.
2. Eligibility for Returns
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (order confirmation or receipt) is required
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Personal care items (for hygiene reasons)
- Gift cards
- Final sale or clearance items
4. Return Process
To initiate a return:
- Email us at Goodsykart@gmail.com with your order details
- Wait for return approval and instructions
- Ship the item back to the provided return address
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Damaged or Incorrect Items
- If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos as proof.
- We will arrange a replacement or full refund at no additional cost.
6. Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your payment provider, as processing times may vary
- If the issue persists, contact us at Goodsykart@gmail.com
8. Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- For exchanges, please contact us via email.
9. Cancellations
- Orders can only be canceled within 12 hours of placing the order.
- After this period, the order may already be processed and cannot be canceled.
10. Contact Us
If you have any questions about returns or refunds, please contact us:
Goodsykart LLC
30 N Gould St #54757
Sheridan, WY 82801, USA
Email: Goodsykart@gmail.com